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Privacy Policy

1. Introduction


Snox Digital (operating under Snox LLC, registered in SHAMS, United Arab Emirates) respects the privacy of everyone who visits our website, contacts our team, or engages our services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.

By using snoxdigital.com , submitting an enquiry, booking a consultation, or messaging us through WhatsApp, email, or our social channels, you accept the practices described in this policy. If you do not agree with any part of it, we ask that you discontinue use of our website and services.

This policy has been prepared with reference to the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, where relevant to our international clients, aligns with recognised global data protection principles such as the GDPR.

2. Who We Are

Snox Digital is a digital marketing and technology studio headquartered in the United Arab Emirates, operating under Snox LLC, SHAMS, UAE. We provide SEO/AEO/GEO, performance marketing, social media management, branding, LinkedIn marketing, web development, video production, content writing, and related digital growth services to clients across the UAE, GCC, UK, and India.

For any privacy-related query, you can reach us using the contact details in Section 12.

3. Information We Collect

Information you give us directly:

  • Name, job title, and company name

  • Email address, phone number, and WhatsApp contact

  • Business details shared through enquiry forms, consultation bookings, or proposal requests

  • Any files, briefs, or documents you send us for a project

 

Information collected automatically:

  • IP address, browser type, and device information

  • Pages visited, session duration, and entry or exit sources

  • Approximate location (city or country level) derived from your IP address

  • Cookie and similar tracking data (see Section 6)

3. Information We Collect

Information you give us directly:

  • Name, job title, and company name

  • Email address, phone number, and WhatsApp contact

  • Business details shared through enquiry forms, consultation bookings, or proposal requests

  • Any files, briefs, or documents you send us for a project

 

Information collected automatically:

  • IP address, browser type, and device information

  • Pages visited, session duration, and entry or exit sources

  • Approximate location (city or country level) derived from your IP address

  • Cookie and similar tracking data (see Section 6)

 

Information from third parties:

  • Data shared with us when you interact with our ads, landing pages, or social media profiles (Meta, Google, LinkedIn)

  • Publicly available business information used for outreach purposes

4. How We Use Your Information

We use collected data to:

  • Respond to enquiries and prepare proposals or quotations

  • Deliver, manage, and report on the services you engage us for

  • Operate, secure, and improve our website

  • Send updates about our services, insights, or offers, where you have consented to receive them

  • Meet legal, regulatory, or contractual obligations

  • Analyze visitor activity to improve website content and overall usability.

We do not sell, rent, or share your personal data.

5. Legal Basis for Processing

Our handling of personal data relies on these lawful bases: 

  • Your consent (for example, when you submit a form or subscribe to updates)

  • The performance of a contract with you or your organisation

  • Our legitimate business interests, such as improving our services and communicating with prospective clients

  • Compliance with a legal obligation

You can revoke your consent at any point, without changing the legality of processing that took place before you withdrew it.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep the site functioning correctly (essential cookies)

  • Understand visitor behaviour and improve performance (analytics cookies)

  • Support advertising and remarketing through platforms such as Meta and Google (marketing cookies)

Essential cookies are enabled automatically because they are required for the website to operate. Analytics and marketing cookies load only after you provide consent through our cookie banner; if you do not consent, these cookies will not be set on your device. Visitors from the UK and EU are shown this consent option in line with PECR and GDPR requirements.

You can change your cookie choices anytime using our website’s cookie settings or your browser controls. Turning off some cookies may limit certain website features.

7. How We Share Information

We may share your information with:

  • Service providers and platforms we rely on to run our business, such as hosting providers, CRM systems, analytics tools, and advertising platforms (Google, Meta, LinkedIn)

  • Sub-contractors or specialists engaged to deliver specific parts of a project, under confidentiality obligations

  • Regulatory or legal authorities, where required by UAE law or to protect our legal rights

  • A successor entity, in the event of a business transfer, merger, or restructuring

Any third party we share data with is only permitted to use it for the purpose it was shared for, and is expected to apply appropriate safeguards.

8. International Data Transfers

As we serve clients across the UAE, GCC, UK, and India, your data may be processed or stored on servers located outside your home country. When this occurs, we use suitable safeguards to keep your data protected.

9. Data Retention

We keep personal data only for the period needed to: 

  • Fulfil the purpose it was collected for

  • Meet our contractual, accounting, or reporting obligations

  • Comply with applicable legal or regulatory retention requirements

When the data is no longer needed, we securely remove it or make it anonymous.

10. Data Security

We use appropriate technical and organisational safeguards to protect your data from unauthorised access, misuse, changes, disclosure, or loss. However, no online transmission or electronic storage method can be completely secure, so absolute security cannot be guaranteed. 

Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will assess the incident without undue delay and, where required under the UAE Personal Data Protection Law, notify the UAE Data Office and the affected individuals, outlining the nature of the breach and the steps taken to address it.

11. Your Rights

Where permitted by law, you may be entitled to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

     

  • Request to delete your personal information, unless we are required by law to keep it

     

  • Object to or restrict certain types of processing

     

  • Withdraw consent for marketing communications at any time

     

  • Request your copy of your data in a portable format.

     

To use any of these rights, contact us using the details in Section 12. We aim to respond to valid requests within 30 days of receipt, or within the timeframe required by applicable law.

If you are not satisfied with how we have handled your request or your personal data, you have the right to lodge a complaint with the UAE Data Office, or with the data protection authority in your own country of residence.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out to:

Address: Snox LLC, Sharjah, United Arab Emirates

Contact Number: +971 58 299 4004 

Email: info@snoxdigital.com 

Website: snoxdigital.com

13. Children's Privacy

Our website and services are intended for business audiences and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

14. Third-Party Links

Our website may contain links to third-party websites, including social platforms such as Instagram, Facebook, LinkedIn, and Pinterest. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective policies.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The “Last Updated” date at the top of this page will always indicate the most recent revision. Significant changes will be communicated through a notice on our website.

16. Governing Law

This Privacy Policy, and any dispute arising from or connected to it, is governed by the laws of the United Arab Emirates.

By continuing to use snoxdigital.com or engaging our services, you acknowledge that you have read and understood this Privacy Policy.